Pre-Order Policy

Thank you for choosing to pre-order a product from our store. Pre-orders allow you to secure your desired item before it becomes available for purchase. Please note the following important information regarding our pre-order policy:
  • You may cancel your pre-order at any time for a full refund before the order ships. Simply contact us to request a cancellation and refund or if you have an account with us, you will see a cancellation button next to the order you wish to cancel.
  • Regardless of which option is selected, "Full Deposit" or "50% Deposit", no priority is given to the "Full Deposit" option over the "50% deposit" option.
  • Once stock becomes available to fulfill part or all of your order, we will send an email to the email address we have on file for you. This email will include information about the status of your order and any remaining balance that may be due.
  • If there is a remaining balance due on your order, you will have 2 weeks from the date of the email to pay the balance. If you fail to pay the balance within this time frame, your order will be cancelled and a refund will be issued to your original payment method.
  • In the event that we are unable to refund your original payment method, we will issue a check and send it to the shipping address on file for your order.
We appreciate your business and look forward to fulfilling your pre-order. If you have any questions or concerns, please don't hesitate to contact us.