- You may cancel your pre-order at any time for a full refund before the order ships. Simply click on the "View your order" button in your order confirmation email.
- The current estimated shipping times* will vary from product to product. Please contact us for more information on lead times.
- Regardless of which option is selected, "Full Deposit" or "50% Deposit", no priority is given to the "Full Deposit" option over the "50% deposit" option.
- Once stock becomes available to fulfill part or all of your order, we will send an email to the email address we have on file for you. This email will include information about the status of your order and any remaining balance that may be due.
- If there is a remaining balance due on your order, you will have 2 weeks from the date of the email to pay the balance. If you fail to pay the balance within this time frame, your order will be cancelled and a refund will be issued to your original payment method.
- In the event that we are unable to refund your original payment method, we will issue a check and send it to the billing address on file for your order.
We appreciate your business and look forward to fulfilling your pre-order. If you have any questions or concerns, please don't hesitate to contact us.
*Some items marked as pre-order may become available sooner or later than the current shipping date given when contacting us. Estimated shipping times are based on the current production and shipping cycle and are subject to change without notice.