Thank you for choosing to pre-order a product from our store. Pre-orders allow you to secure your desired items before they becomes available for purchase. Please note the following important information regarding our pre-order policy:

• You may cancel your pre-order at any time for a full refund before the order ships. Simply click on the "View your order" button in your order confirmation email.
• The current estimated shipping times* will vary from product to product. Please contact us for more information on lead times.
• Regardless of which option is selected, "Full Deposit" or "50% Deposit", no priority is given to the "Full Deposit" option over the "50% deposit" option.
• Once stock becomes available to fulfill part or all of your order, we will send an email to the email address we have on file for you. This email will include information about the status of your order and any remaining balance that may be due.
• If there is a remaining balance due on your order, you will have 2 weeks from the date of the email to pay the balance. If you fail to pay the balance within this time frame, your order will be cancelled and a refund will be issued to your original payment method.
• If your pre-order is marked as pick-up, you will recieve an email once your pre-order is ready for pick up, and you will have 2 weeks to pick up your order from the date of the email. If your pre-order is not picked up within the 2 weeks from when you where notified, your pre-order will be canceled and a refund will be issued.
• In the event that we are unable to refund your original payment method, we will issue a check and send it to the billing address on file for your order.

We appreciate your business and look forward to fulfilling your pre-order. If you have any questions or concerns, please don't hesitate to contact us.

*Some items marked as pre-order may become available sooner or later than the current shipping date given when contacting us. Estimated shipping times are based on the current production and shipping cycle and are subject to change without notice.

Definition of Terms Used in Warranty Policy

• Composite Parts: Composite parts refer to but not limited to forged carbon fiber, carbon fiber, carbon fiber/fiberglass hybrids, and fiberglass.
• Clear Coat: The transparent, protective layer applied to the surface of composite parts to enhance their durability and appearance. The clear coat provides resistance against environmental elements such as UV radiation and abrasion.

This is a conditional warranty. Anvil Auto Inc. warrants all our products to be free of defects in material and workmanship for a period of one year from the date of shipment. Not covered under this warranty is improper assembly, installation, maintenance, use, modifications, normal wear and tear, or storage. Any product deemed to be defective by Anvil Auto Inc. and returned to Anvil Auto Inc. within one year of the date of shipment will be repaired or replaced at the sole discretion of Anvil Auto Inc. Anvil Auto Inc. does not assume any financial responsibility for the actual costs incurred for the removal and replacement labor, freight/shipping costs, if any, nor for any incidental expenses or consequential damages that may be incurred. The expressed limit of Anvil Auto Inc.'s liability for warranty claims is limited by the original sales price of the product, as evident by the original purchase order and invoice from Anvil Auto Inc., and is not transferable when the product is sold by the original buyer.

All products sold by Anvil Auto Inc. are aftermarket products and are intended for off-road or show use only. Anvil is not liable for any damages or injury as a result of these products. Due to strict regulations by the Department of Transportation, some of these products are not approved for street/highway use. Removal of reinforcements, bumpers, turn signals, and other safety equipment on the vehicle is the responsibility of the buyer. We will not be responsible for your own actions.

Because of the hand made nature of Anvil Auto Inc. parts, there may be very slight surface imperfections on the clear coat or the carbon fibers, such as tiny pin holes, slight distortion or coloration in the carbon weave, or minor loose fibers that are deemed acceptable. Every part is inspected before it leaves our warehouse and we do not ship parts that do not meet our stringent quality standards unless otherwise disclosed.

In rare instances where remnants of rubbing compound from production appear, simply remove by rubbing with a soft dry cloth. If areas become dull, restore shine by polishing with a clean dry soft cloth and rubbing compound. 

Anvil Auto Inc. requires the use of hood pins on all composite part hoods. Anvil Auto Inc. shall not be held liable for any damages to the product and/or vehicle caused by not properly using hood pins. Please note that Anvil Auto Inc. does not recommend re-installing gas/spring hood shocks, dampers, and/or struts. Damages to the hood that result from the use of gas/spring struts will not be covered under warranty.

Anvil Auto Inc. Fitment Guarantee

Please note that due to the handmade nature of our composite parts, minor alterations may be necessary for an ideal fit. All composite parts are therefore unique and any alterations needed, if any, shall be performed by the buyer to their satisfaction before installation.

All products require professional installation. Buyer understands that some products may require modifications for correct fitment. Minor adjustments may be necessary as part of the normal installation process.

Anvil Auto Inc. has made an effort to produce all its aftermarket products to fit as closely as possible to OEM parts. However, some occasional prepping may be necessary for an ideal fit. The buyer needs to perform these steps to their satisfaction before installation. If the buyer wishes to paint the products, they must pre-fit the parts to the vehicle before painting to ensure proper fit. There are absolutely no returns on painted products. It is also important for the buyer to note that any modifications or adjustments made to the products during installation are done at the buyer's own risk. Anvil Auto Inc. shall not be held liable for any damage, injury, and/or labor cost resulting from such modifications or adjustments.

Anvil Auto Inc. does not guarantee part fitment on vehicles that have been involved in accidents, have had or currently have body damage, have been previously modified, and/or using other aftermarket products not sold by Anvil Auto Inc.

Anvil Auto Inc.1-year Clear Coat Guarantee

All of Anvil Auto Inc. forged carbon, carbon fiber, and carbon fiber / fiberglass parts are coated with a UV protective clear coat. Our warranty policy covers the clear coat on all forged carbon, carbon fiber, and carbon fiber / fiberglass for one year from the date of shipment. Please note that due to the handmade nature of our composite parts, minor imperfections may occur and shall not be covered under our one year warranty. Not covered under Anvil Auto Inc. 1-year clear coat guarantee is improper maintenance, storage, modifications such as painting, or normal wear and tear.

In stock items are generally processed and shipped within 3 business days, excluding holidays, from when your order was placed. During the busiest times of the year, please allow extra time for your order to ship. For international orders, please allow an extra 2 business days for your order to process and shipped.

If at any time you wish to updated your shipping address prior to your order shipping from our warehouse, you can do so via the order confirmation email sent to you, or by contacting us and providing us with either your order number or email, and the new shipping address. Please note, once your order has shipped from our warehouse, we will be unable to reroute your order. You may reroute your order by contacting the respective carrier. Any additional charges associated with rerouting your order will be your responsibility.

Each carrier has their own expected delivery dates based on the service you selected at check-out once the parcel has been picked up from our warehouse. Any questions regarding delivery dates from the service you selected, please refer to the the following:

• For UPS Shipping Services, click here.
• For USPS Shipping Services, click here.
• For FedEx Shipping Services, click here.

Freight/Small Parcel

Small Parcel
All small parcel orders are shipped FOB Origin, which means ownership and risk transfer to you once the carrier picks up your package.

We package orders carefully, but once your shipment is in transit, the carrier is responsible. Please inspect your package upon delivery and report any visible damage immediately. Concealed damage should be reported as soon as discovered.

Shipping insurance through ShipInsure is automatically added to every order. It covers loss, theft, and damage during transit. You may remove it from your cart at checkout if you prefer. Without insurance, you assume full responsibility for your shipment once it leaves our facility.

Examples:

• With ShipInsure: File a claim for reimbursement if your package is lost or damaged.
• Without ShipInsure: You are responsible for replacement or repair costs if anything happens in transit.

Please see below to learn more about ShipInsure and how to file a claim.

Freight
Items that are too large for regular ground delivery may require shipment via truck freight. If your order will require freight shipping, you or someone on your behalf must be present to receive and sign for the shipment. If you are not present on the scheduled delivery date, you may incur penalty charges for redelivery. 

You will be sent a PRO number to your email address you provided at checkout once your order is picked up by the freight carrier from our warehouse. You can use the PRO number to track your order.

Depending on the particular shipping arrangement for your order, the obligation to prepare, file any shipping documents may be yours. Please see the following scenarios to determine your responsibility for such case:

1. If your goods were shipped “FOB destination [or Anvil Auto shipping dock], or Freight Prepaid and Added to Invoice”, Anvil Auto has paid its carrier to deliver the items and assumes the responsibility for preparing and filing any paperwork, and pursuing a claim with the carrier. You agree to make reasonable efforts to assist Anvil Auto in collecting and providing information regarding any damage or loss. Anvil Auto will coordinate the pickup and return of any damaged items with the carrier, and will receive any reimbursement or payout for any damage or loss. Anvil Auto will endeavor to either repair or replace the damaged or lost goods, in its sole discretion, within a reasonable time period of receiving notice of the damage or loss. You can have the item(s) exchange for a similar item(s) of equal or lesser value. If you would like to have the item(s) exchange for an item(s) of greater value, you will need to pay the difference in MSRP price.
2. If your goods were shipped using your contracted freight carrier, i.e. your freight management program, your goods were shipped “FOB shipping point, or Freight Collect {or bill cost to customer freight carrier account}”, you have paid a carrier of your choosing to pick up the items from Anvil Auto and deliver them to your chosen location. You took ownership of the goods when your carrier picked them up from Anvil Auto. You have assumed both the risk of loss and the responsibility for preparing and filing any paperwork, and pursuing a claim with the carrier. A replacement item may be sought by you by contacting Anvil Auto and such replacement item will be provided at your cost and expense. Anvil Auto agrees to make reasonable efforts to provide any additional information necessary for your claim. A FOB shipping point agreement will be sent to the buyer prior to releasing the goods to your carrier.

Freight shipments for Hawaii and Puerto Rico

1. Processing and Shipping Timeframe: For freight shipments bound for Hawaii and Puerto Rico, we adhere to a processing and shipping period of up to 10 business days. This duration allows for comprehensive handling and transit arrangements to ensure the secure delivery of your items.
2. Shipment via Less Than Truckload (LTL): All items designated for shipment via LTL will be securely placed on skids. To safeguard your shipment during transit, it is mandatory that such items are fully insured.
3. Shipping Insurance: Shipping insurance will be automatically included in the final invoice. Alternatively, customers have the option to opt-out and provide their own insurance coverage.
4. Final Invoice Discrepancy: Customers are advised that the final invoice, issued upon readiness for LTL shipping, may vary from the initial payment made. This difference is attributed to factors such as insurance coverage, any additional services required, and final skid dimensions and weight.

Pre-order Items

Certain items may be out of stock or on back order. In the case an item is not directly in stock in our shipping warehouse or from our distribution outlets, your items will be shipped once stock becomes available and any balance due has been paid for. 

• If you placed a 50% deposit for your pre-order, once stock becomes, you will be notified of any balance due plus shipping cost.
• If your order contains in stock items and pre-order items which you placed a 50% deposit for, the shipping calculated at checkout is for the in stock items only. We will prepare the in stock items in your order for shipping and will notify you once they have shipped. Once stock becomes available for your pre-order items, you will be notified of any balance due plus shipping cost.
• If you placed a full deposit for your pre-order, once stock becomes, you will be notified with your tracking information once shipped.
• If your order contains any in stock items and pre-order items which you placed a full deposit for, the shipping calculated at checkout is for all the items in your order. We will prepare the in stock items in your order for shipping and will notify you once they have shipped. Once stock becomes available for your pre-order items, you will be notified with your tracking information. once shipped.

Please refer to our refund policy page for any question regarding canceling your pre-order.

Anvil Auto reserves the right to cancel any orders deemed fraudulent or misleading.

Shipping Insurance

ShipInsure: Protect Your Packages with Confidence! 

ShipInsure is a premium package protection provider for Anvil Auto. When you choose to add ShipInsure to your order in the cart, you gain the benefit of filing claims with ease in case of lost, stolen, or damaged shipments. 

Should you encounter any unfortunate incidents, simply file a claim with ShipInsure. Shipinsure’s dedicated team will promptly review your claim and respond within 24 hours. If you have purchased ShipInsure Protection, you will receive a confirmation email from them with instructions on how to file a claim with them if needed. 

Protect your packages with ShipInsure today and have the confidence that your orders are safeguarded. 

Need to file a claim? File a claim here. 

Note: If your order does not have ShipInsure protection for your Anvil Auto order, Anvil Auto will handle your case as follows:

1. Anvil Auto will not replace any items that are lost or stolen in transit.
2. If an item is lost or damaged by the carrier during transit, Anvil Auto will file a claim with the respective carrier on your behalf, and will cover up to the maximum liability coverage offered by the carrier. Maximum liability coverage of each carrier is as follows as of September 2023:
1. UPS maximum liability coverage is $100.00 USD.
2. FedEx maximum liability coverage is $100.00 USD.
3. USPS maximum liability coverage is $100.00 USD. 

FAQs 

How do I file a claim with ShipInsure?

If you have purchased ShipInsure Protection, you will receive an email from ShipInsure after placing your order. This email will contain instructions on how to file a claim, along with your unique ShipInsure ID# (starting with SI). 

In case you did not receive an email from Shipinsure, here's how you can file a claim

1. Visit Shipinsure’s claims website.
2. Provide Shipinsure with your Email and Order number.
3. Select the claim reason, and your Preferred resolution for the claim. 

File a claim here.

The ShipInsure team will review your claim and get back to you within 24 hours

How does ShipInsure resolve a claim? 

ShipInsure offers two methods of resolution for approved claims: Reship and Refund. 

If you choose "Refund" as your preferred resolution and your claim is approved, you can expect to receive a refund within 48 hours of claim approval. The refund will be processed back to your original payment method. 

If you select a “Reship” and your claim is approved, ShipInsure will take care of processing a reorder for you. You will receive an order confirmation email once the reorder is placed on your behalf. 

When do I have to file a claim? 

Claims must be submitted within 15 days of the tracking delivery date or estimated delivery date. 

Not finding your question? click here